Privacy Policy
Last updated: May 2026
Applebrook Ducks ("we", "us", "our") is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under UK GDPR and the Data Protection Act 2018.
What data we collect and why
Purchases
When you place an order through our shop we collect your name, email address, and delivery address. This information is used to process and fulfil your order and to send order and dispatch confirmations.
- The legal basis for processing is the performance of a contract (to fulfil your order).
- Payments are processed securely by Stripe. We do not store payment card details.
Contact form
When you use our contact form we collect your name, email address, and the content of your message. Submissions are sent to us by email and retained in our inbox. We do not use this information for any purpose other than responding to your enquiry.
Newsletter subscription
When you subscribe to our newsletter we collect your email address and your preferences. We use this to send you updates you have requested.
- The legal basis for processing is your consent.
- You can unsubscribe at any time using the link in our emails or by contacting us directly.
- We will never share your email address with third parties for marketing purposes.
Blog comments
When you leave a comment we collect the name you provide and the content of your comment. Comments may be reviewed before being published.
- Published comments are visible on the website.
- You can request removal of your comments at any time.
How long we keep your data
Once your order has been fulfilled, we remove personal details from our database. Newsletter data is kept until you unsubscribe. Contact form enquiries are retained in our inbox indefinitely but are not used for any purpose beyond responding to you. Blog comments are kept for as long as they remain published; you may request removal at any time.
Your rights
Under UK GDPR you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise these rights, please email us at contact@applebrookducks.com.
Cookies
This website uses only essential cookies required for it to function. These cookies do not track you or store personal data beyond what is necessary for the site to operate.
Third-party services
We use Stripe to process payments. Stripe handles payment information securely under its own privacy policy. Our website is hosted on a UK-based server.
Changes to this policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
Contact
If you have any questions about this privacy policy, please get in touch.